Ground Floor Team Member/
At award-winning Premier Inn, we're proud to be the UK's biggest hotel brand. There are three keys to our success: comfy accommodation of real quality, truly affordable prices, and dedicated teams of brilliant people. Join one of those teams and you'll help us achieve our ambitions to grow - in a big way. We are proud to be part of the Whitbread family of brands. As the UK's largest operator of hotels, restaurants and coffee shops, Whitbread makes everyday experiences special for millions of customers. And creates excellent career opportunities for people like you.
Every guest is special to us, and you'll make sure they know it. It begins when you check them in with warm words and a friendly smile. And in between that moment and check out, there's plenty more to do to. If a customer has a question about one of our products or services, you'll have the answer. If they have a problem or concern, you'll have the solution. They'll see you in reception, and they'll see you helping out in the restaurant and bar. Quite simply, you'll help to make sure every service a guest makes use of outside their bedroom gives a great experience, all-round.
You don't need previous experience to join us in this role. It's all about what you can bring as a person. In a varied role like this, it's vital that you are highly organised, with the ability to manage your own time. You're calm under pressure and good at solving problems. Basic IT skills matter too. Naturally, we'll expect you to be a brilliant communicator, with real passion and enthusiasm for your role. Like all of us, you really care about our customers. You're committed to your colleagues too, and you'll work hard for them. Crucially, you always strive to be the best in everything you do.
At every venue in the Whitbread family, everyone is welcome. That goes for our customers, and it goes for our people too. Whatever level you start at, we'll help you reach your full potential. You'll enjoy the chance to shine every day. And you'll benefit from the best training and development programmes in the industry. So wherever you're coming from, we will help you get to anywhere you want to go.
Ready to make a difference for customers, colleagues and your career?