IT Support Apprentice

Recruiter
Anonymous
Location
Redditch
Salary
3.70 - 5.70 GBP Hourly + GBP3.70 - GBP5.70/hour
Posted
15 Jun 2018
Closes
13 Jul 2018
Job Type
Apprentice
Contract Type
Permanent
Earn while you learn with LMPQ!

We have an exciting vacancy for an IT Support Apprentice to work with this Redditch based manufacturer.

The role would suit someone looking for an IT Support role, who wants to work in a variety of different projects and who is willing to learn new skills in a supportive and exciting environment.

The benefits of being an apprentice are:
• You earn while you learn
• You get the training in the skills that employers want - there are no fees
unlike University!
• Excellent progression opportunities, whether looking to study further or
climb the ranks within the workplace
• Increased future earning potential. Apprentices enjoy marked salary
increases when they complete their training
• Better long-term salary prospects

You will gain experience in providing 1st line support to computer users within the company log & update helpdesk tickets & work closely with the IT team on infrastructure project work.

While at work you will ;

1. Provide first line support for all users
2. Maintain a hardware inventory
3. Maintain a professional presence to enhance the quality and reputation of both the department and the company
4. Assist users in resolving any IT issues through guidance (telephone, email or in person)
5. Monitor any harmful attacks such as viruses & Spyware and take preventative steps where possible to minimise disruption
6. Maintain adequate stock for printer consumables
7. Generally undertake such duties deemed necessary by the IT Manager as and when appropriate.

This role is currently only open for 16-18 years due to it comprising part of a government funded apprenticeship
YOU MUST:
HAVE A LEVEL 2 IN FUNCTIONAL SKILLS MATHS AND ENGLISH / C OR ABOVE IN GCSE (or equivalent) MATHS AND ENGLISH