Credit Controller

Euro car parts Ltd
Up to £24,000
11 Jun 2018
18 Jun 2018
Contract Type
Full Time

We have a fantastic opportunity for a temporary credit controller to join our busy credit team, we require someone who has previous credit controller experience and can start immediately.

Credit Controller – what we expect

  • Dealing with high volume outgoing and inbound calls to and from customers and branches
  • Chasing customers via telephone, letter and e-mail
  • Working closely with Euro Car Parts branches and external customers to resolve queries
  • Generation and sending of appropriate chasing letters to customers when necessary
  • Placing accounts on stop / taking accounts off stop at the appropriate times
  • Liaising with Branch’s and senior management regarding payment performance of some accounts that require assistance in collecting debt
  • Escalating any issues to Regional Credit Manager or Branch Managers where necessary
  • Reviewing aged debt to minimise outstanding balances
  • Account reconciliation, query resolution
  • Prompt production and despatch of statements,
  • Ensuring that all stipulated procedures and Company Credit policy relating to all aspects of the operation of customer sales ledger accounts, are adhered to at all times.
  • Credit limit increases on accounts using credit agency facility
  • Ledger reviews focusing on over 90-day debt and unallocated cash
  • Cash allocation
  • Prioritisation and allocation of unallocated cash and unidentified payments
  • Cash collection targets are achieved
  • Taking Credit Card Payments
  • Dealing with escalated/complex issues with customers in a positive manner
  • Checking legal indicators and preparing accounts for litigation
  • Monitor levels of bad debt ledger write off’s
  • Diary Notes and follow up reports
  • A full driving licence is required as occasional travelling to customers and branches will be necessary

Skills Needed

  • Proven experience as a Credit Controller working within a busy credit control environment with dealing with a wide range of IMT customers
  • Able to deal with high inbound and making high outbound calls
  • Previous Cash Collection experience
  • Working knowledge of MS Office – sound experience in MS Excel
  • Excellent communication skills, both written and verbal
  • Excellent attention to detail
  • Problem solving skills
  • Adequate mathematics skills

For more information or to arrange an informal discussion: Please email your CV directly to

Due to the large volumes of CVs we are currently receiving we are unable to respond to each applicant individually.