Customer Services Assistant

17000.00 - 17000.00 GBP Annual + GBP17000/annum
01 Jun 2018
29 Jun 2018
Contract Type
Customer Services Assistant
Shrewsbury, Shropshire
Monday - Friday 8.30am - 5pm

This is an exciting opportunity to join a growing distributor based in Shrewsbury. You will be the frontline order processing team the company where you will be processing and expediting sales orders and offering general customer services support. Your responsibilities will be;

• Taking and expediting of sales orders over the telephone, email, fax and standing orders
• Maintaining and updating the in - house database
• To act as the intermediary between the customer and Purchasing and Logistics, for resolution of queries and issues arising
• Managing customer expectations and keeping up to date when unexpected delivery delays, delivery problems and order shortages occur.
• Maintain relationships with existing and potential customers in order to facilitate the growth of the business profitably
• Tracking deliveries
• All related administration duties

To be considered for this position you must demonstrate the ability to work on own initiative and be motivated to achieve results. Possess strong relationship development and communication skills to build positive relationships both with customers and colleagues. Must be well organised and have a professional telephone manner, strong IT skills are essential.

We will carefully consider your details and advise you if we're able to progress with your application within 72 hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you're seeking a new permanent position, temporary assignment or contract you'll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.

Reference: DE22144