Team Leader

Gallagher Bassett Int'l Ltd
04 May 2018
02 Jun 2018
Contract Type
Full Time
Gallagher Bassett provides claims management and risk management services to corporate, national and local government, insurer and broker clients.

We are constantly seeking skilled professionals take exceptional performance to heart. We present opportunities that not only enable our company to remain an industry leader but also provide employees with limitless possibilities for success and personal growth.

We are currently seeking an experienced and enthusiastic Team Leader to join our team based in Tamworth.

Key Responsibilities:

* Allocate claims within team, ensuring they are reviewed and recorded on Risxfacs within product standards, with correct policy coverage and appropriate codes and reserves.

* Supervision of team members to ensure Service Level Agreements are complied with.

* Provide training and facilitate development of team in accordance with GB Learning & Development Prospectus

* Timely completion of appraisal process

* Approve claims settlements within financial authority.

*Ensure team has knowledge of Service Instructions and Policy Wordings.

*Liaise with client to ensure their requirements are met, attending review meetings where appropriate.

*Respond promptly to complaints.

*Ensure diary procedures are followed to maintain accurate reserves and a 1:1 closing ratio.

*Manage own solicitors in litigated cases to ensure litigation standards are met.

* Assist Branch Manager in general office administration to ensure smooth running of office

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