HR System Analyst

400.00 - 425.00 GBP Daily + GBP400 - GBP425/day
16 May 2018
13 Jun 2018
Job Type
Contract Type
Position Description:
This role is the HR Systems Analyst within the HR Direct Data & Technology team. The role will focus on enabling the delivery of HR processes and services through innovation of existing technology, specifically SAP HR ticketing/CRM and People Portal systems. This involves working closely with HR process teams and IT teams.

Key Accountabilities and Responsibilities:
Working closely with HR Direct process teams to provide key end user support and identify opportunities for HR System enhancements specifically on SAP HR CRM and People Portal. Act as the functional expert in HR systems. Collaborate with HR process and IT experts to maintain and improve HR systems in line with evolving business needs. Technical publishing of content additions and changes on the People Portal. Coordinating and status managing resolution of system defects and technical incidents with IT partners (ticket handling). Support the delivery of system changes to enable extending use of these technologies to Slovakia and to support new HR process areas. Championing great end user experience in HR systems to make it easy for our customers to do business with us. Participate in system testing for new HR System releases. Ensure data quality and system content standards to enable effective business analytics and reporting. Ensure up to date version controlled documentation on system configuration and user guides. Troubleshoot and resolve complex end user support issues, working with IT partners (i.e. TCS, SAP)

Experience Preferred:
Experience in website design and publishing. Experience of working within a shared service team

Education Required:
3 Key Skills Required:
1) Experience of working with CRM / SAP systems as system admin
2) experience in configuring systems or being a system administrator
3) Quick Learner