Digital Business Analyst

Recruiter
CV-Library
Location
Warwickshire
Salary
Competitive
Posted
16 Apr 2018
Closes
17 Apr 2018
Sector
Public Sector
Contract Type
Permanent
Digital Business Analyst

Location: To be based in Coventry , Southampton or London offices with frequent visits to other sites

Salary: Negotiable

About Capita | Local Government

We are Capita, the UK's leading provider of business process management and integrated professional support service solutions. Through bespoke, quality solutions, we've helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.

JOB PURPOSE

The Digital Business Analyst can either work directly in the Customer Experience Team, or as part of a wider transformation team working on digital projects and will play a key role in evolving and improving the customer experience for our clients' customers.

The successful candidate will have experience of working in a digital business process analytical role and will be experienced in analysis and design in Business process re-engineering projects, where the outcome is digital solutions.

There will be a specific focus on digital solutions so the successful candidate will be required to have experience in designing and implementing innovative digital solutions to support channel shift and the wider digital agenda.

KEY RESPONSIBILITIES

* Being responsible for exploring and documenting business needs, helping define project goals, risks and constraints.
* Breaking down a business goal into specific deliverables that are prioritized and well defined
* Having great people skills, you'll be a natural interviewer, and be able to quickly gather information from others
* The ability to draw upon a range of different analytical tools / techniques to elicit and communicate business needs, changes, and requirements
* Proactively communicating and collaborating with external and internal customers to analyse their needs, and acting on them accordingly

KEY SKILLS

* Previous experience of working in a BA role, preferably on digital / technology / software development projects or within the retail sector.
* The ability to demonstrate significant experience working as a BA across the entire project lifecycle
* A well-rounded technical and commercial knowledge, with experience gained from at least one of the following areas; e-commerce, digital content, or software development
* A relevant business analysis qualifications such as the ISEB, BCS, IIBA, or be working towards this

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday which increases after 2 years of service, pension scheme and access to voluntary benefit options including; child care vouchers, share plan schemes, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

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Follow Capita on
Follow Capita on

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check