IT Support Officer
- Recruiter
- Parity Professionals Limited
- Location
-
Wolverhampton
WolverhamptonWest Midlands
- Salary
- £10 - £11.25 p hour
- Posted
- 14 Apr 2018
- Closes
- 22 Apr 2018
- Sector
- IT & Technology
- Contract Type
- Full Time
IT Support Officer
Contract. 6 Months+. £11.25 p/h. Wolverhampton
IT Support Officer required urgently for an inital 6 month contract with the option to extend. The successful candidate will have good all round IT Support & knowledge.
Must be proficient in providing a full customer service experience including resolving some third line service desk queries, through to configuring and installing new equipment for customers.
Skills and Experience
- Ability to resolve IT issues on; desktops, laptops, mobile devices, phones, thin client devices, e-tokens, networks and Printers.
- A thorough understanding of; Microsoft Windows 7 and 10, Microsoft Office, Microsoft Exchange, Microsoft Active Directory, Microsoft Systems Centre and Service Desk Systems
- Demonstrate an understanding of what should be recorded about an IT issue and why
- Have the ability to communicate with IT users at all levels about IT issues of various complexities
- Knowledge of service levels and how they are applied in an IT environment
- Knowledge and understanding of information and data security
- Knowledge of ITIL
- Demonstrate current experience of providing support to IT users in a large and busy ICT environment (ie 2000+ users)
- Have experience of installing hardware and software
For more information please apply now.
Parity - Source, Develop, Transform
Parity Professionals Ltd acts in the capacity of an Employment Business when providing contract work finding services.
This job was originally posted as www.jobsite.co.uk/job/960528822