Inside Sales Account Manager

Randstad Business Support
£25000 - £27000/annum Benefits
15 Apr 2018
18 Apr 2018
Contract Type
Full Time
My client is currently seeking a professional internal Sales account manager for their Redditch head office.

Reporting to the Head of Internal Sales, the role will be to carry out outbound sales activity, generating interest and leads as part of the wider sales team. A key part of this role will be the operational support of the external sales team, assisting with closing orders and providing office support with the creation of sales paperwork and ensuring the CRM database is maintained and managed.

The role is of key importance to the sales team as the successful candidate will be vital to generating qualified leads and appointments for our Regional Sales Managers and will spend the majority of their time making outbound sales calls. In addition the candidate needs to be a confident CRM super user, who is able to support the Internal Sales Manager with the management of the database, ensuring that data is up to date and relevant.

The candidate will be part of a small, passionate sales team who are tasked with exceeding sales targets and helping to deliver an exceptional customer experience.

Responsibilities and Accountabilities:

1 Development of larger potential customers, arranging appointments for Regional Sales Managers and Sales Manager.
2 Utilising construction databases to identify opportunities, making contact and arranging appointments for Regional Sales Managers.
3 Making targeted outbound sales calls to generate ongoing awareness and identify requirements for our products and services.
4 Managing CRM database records (currently Salesforce), ensuring data is accurately recorded and managed.
5 Being the key point of contact internally for the CRM database, supplying reports and management information to the Internal Sales Manager.
6 Working closely with the regional sales managers, assisting them in winning business.
7 Following up sales quotes and leads accordingly, helping to resolve any issues and effectively close business.
8 Helping to produce quotes as required by the sales managers.
9 Proforma and order generation processing.
10 Holiday and absence cover for colleagues (Internal Sales & Admin)

The Candidate

The candidate will need to be a confident self-starter, who is keen to get stuck in and work to open doors and close business.

The role needs someone who is also happy and able to work as a diverse team, understanding that our Regional Sales Managers need effective support in order to effectively manage their respective areas. Therefore, the role would suit someone who is able to communicate effectively at all levels and enjoys providing a helping hand in a potentially pressured, customer centric environment.

The candidate will need to be robust, sales and detail orientated with an efficient mindset, focused on getting things done.

The role needs someone who has a keen eye for detail, who is able to follow procedure, whilst handling multiple ongoing sales projects.

Job specific requirements:

* Have demonstrable experience as an internal sales representative, developing business over the telephone
* Be a CRM and database ‘super user’ able to interrogate data and help manage and maintain our CRM database.
* Be able to demonstrate excellent time management skills
* Have confident telephone manner and the ability to build rapport quickly with a proactive approach to customer service
* Be able to demonstrate experience of working to targets & KPI’s
* To be able to positively support the sales team
* Be a Customer Service Champion

Personal qualities:

* Communicative, articulate and sales orientated
* Sales orientated with a hunger to hit and exceed targets
* Disciplined and well organized, with a good attention to detail
* Positive, a self-starter with the ability to deal with a significant workload from time to time
* Honest, collaborative & transparent team player
* Energetic, enthusiastic and able to work in a fast-paced environment
* Can do attitude

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone

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