Temporary Customer Service

Office Angels
13 Mar 2018
14 Apr 2018
Contract Type
Full Time
To be considered for this role, you must be available to start immediately.

Customer Service Advisor

Salary £8.00ph

Location – Walsgrave

Hours - Full Time

Recruiting Consultant – Sadie Watts


A. 8am-4pm: Monday-Saturday (One week day will be taken as a Rest Day)

B. 12pm-8pm: Monday-Friday

These shift patterns will be alternated weekly, and every other Saturday is compulsory.

Core Performance Areas:

Call outbound to customers to arrange delivery.
Respond to email queries within a targeted timescale.
Deal promptly and efficiently with all customer enquiries over the phone.
Receive and process customer transactions.
Process customer orders by ensuring the accurate inputting of customer details into the sales order processing system.

Personal Qualities:

Ability to multitask.
Keen eye for problem solving.
Proven organisational skills and attentive to detail.
Maintains a consistently smart and professional image.
Demonstrates excellent communication and interpersonal skills.
Strives to achieve consistently high levels of customer service.
Illustrates the ability to effectively contribute in a team environment.
Can-do, will-do attitude Work to tight timescales and deadlines
Personal commitment and enthusiasm
Able to cope with changing priorities and tasks

Whilst we'd love to get back to every applicant, it isn't always possible. So, if you have not heard from us within 5 days, please note that your application has not been successful on this occasion.

Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer