Customer Service Supervisor

Quattro Recruitment Ltd.
£10.5 per hour
13 Mar 2018
11 Apr 2018
Contract Type
Full Time
Our client based in Warwick is seeking a Supervisor to assist in an exciting new customer service project.

This position involves supervising a team of Customer Service Agents. Alongside the agents you will be dealing with inbound phone and email queries relating to membership enquiries, for the client's existing customer base. This will be a fast-paced role so attention to detail is essential, full training will be provided.

To be successful in this position, applicants will:

• Possess experience in a customer service team leader or supervisor capacity
• Have experience of dealing with a range of customer requirements via phone & email in a polite manner
• Be confident, hardworking and flexible to meet the needs of the business
• Have excellent grammar, spelling and be computer literate

It is imperative that applicants are reliable and able to commit for the full duration of the project - approximately 8 weeks - this will be rewarded with a loyalty bonus. Training is due to start on 26th February 2018.

Further Information:

• Monday to Friday
• 37.5 hours per week
• 08:30-18:00
(1 hour for lunch)

Part Time hours are also available.

The hourly rate for this position will be £10.50 per hour plus holiday pay. You will have access to free parking, refreshments, and a kitchen area during working hours.

A bonus will be provided to candidates who complete the project without absence.

If you are immediately available and want to be involved in this exciting project in Warwick, we want to hear from you today! Give Ingrid a call on .

Due to the high volume of applications for each of our roles, if you do not receive a response within 14 days then please consider your application as unsuccessful, however we may keep your details on file and contact you with regard to any other suitable roles.

This vacancy is advertised on behalf of Quattro Group of Companies (Quattro Recruitment Ltd or Quattro Healthcare Ltd) who operate as an Employment Business. Quattro Group of companies is an Equal Opportunities Employer.

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