Reception & Administration Assistant

Cygnet Health Care
Newton Solney
£7.83 per hour
13 Mar 2018
18 Mar 2018
Contract Type
Full Time
Cygnet Hospital Derby is a modern purpose-built mental health unit located close to the centre of Derby. The hospital provides care for women with personality disorders, behavioural and self-harm issues. It also offers a range of services for men with dual or multiple diagnoses, including substance misuse and personality disorder, in a low secure and locked rehabilitation setting. In 2014 the hospital was awarded the Investors in People Gold Award.

The main duties and responsibilities of the role include: working within a flexible shift pattern, providing efficient administration support within Reception and within the Administration Department, working within the reception area acting as the face of the company, providing 1 to 1 support to visitors and callers to the building. The role will include the need for security awareness, effective communication and the ability to deal with high pressured and busy situations.

Experience of Microsoft Office and prior administrative duties will be beneficial. Hard work and flexibility will be required.

This is a part-time role, working an average of 15.2 hours per week, including weekends and Bank Holidays. Shifts are Mon – Sun: 07:00 – 11:30, 11:30 – 15:45, 15:45 – 20:15.

The ideal candidate must be able to demonstrate experience of working in customer service roles with Administration experience. They will have the ability to work on their own initiative with lots of common sense, front of house awareness and ability to work in a physical environment. Applicants need to be confident, assertive, able to work as part of a team and possess excellent customer service skills.

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