Business Analyst IT

14 Mar 2018
11 Apr 2018
Contract Type
Job Description I am currently recruiting for a Business Analyst with a leading provider of IT solutions into the retail space.


The Business Analyst will work in an Agile environment as part of a multi-disciplined team to manage a customer's requirements through its life cycle from initial analysis, documentation and development through to testing.

They will be responsible for communication of any requirements to the project team as well as the wider business audience as necessary, and will be required to mentor and support other Business Analysts.

The Business Analyst / BA will document processes & requirements to ensure smooth workflow, using techniques such as Use Cases, User Stories, Wire Framing, Storyboards and Story Mapping. Fostering an atmosphere of strong communication, whilst building consensus on requirements and priorities on a range of projects. Projects will include augmentation of existing features and products as well as defining new features, products and mobile applications.

The BA will also be responsible for ensuring that any legal requirements and corporate strategy is adhered to when recommending change.


In liaison with assigned business resources, and as directed by the Development Project Manager and Business Architect ;

Core Responsibilities include:
o Act as a proxy product owner on behalf of commercial customers, documenting and
facilitating the production of innovative retail software solutions.
o Gathering clear and concise requirements, delivery of which provides a solution that meets
business requirements and is appropriate for the business benefit received
o Maintaining scope of, and change to, identified requirements
o Producing appropriate documentation, including Process Flows
o Catalogue maintenance and maintenance of supporting documentation
o Mentoring and/or training other Business Analysts
o Acting as the key point of contact for the project
o Driving and contributing to Scrum ceremonies. Identifying harvesting opportunities from
other projects/code sources.
o Contributing to the Core Product roadmap
o Maintaining an awareness of industry standards/development

Collaborate with the development team members by:
o Identifying acceptance criteria
o Triaging defects and identifying change requests
o Contributing to and reviewing testing scripts with Quality Assurance team members
o Supporting the Quality Assurance Team by conducting testing where appropriate
o Conducting all Business Analyst user acceptance testing

Support the Development Project Manager by:
o Assisting with development management
o Defining the project backlog and sprint backlogs
o Leading the Agile requirements refinement process
o Leading Sprint planning meetings where appropriate
o Carrying out sprint reviews/demos with the team & customer

Have business & technical knowledge in:
o The core Product solution
o Defined areas (for example Retail, Tax, Hospitality, Ecommerce, loyalty schemes etc)
specific to project requirements

Build and maintain an excellent relationship with the customer by:
o Leading customer demonstrations and workshops
o Conducting off site visits to the customer
o Managing communication with the customer where appropriate
o Ensuring the solution proposed meets the business purpose/benefit
o Perform the role of Proxy Product Owner representing the customers best interests to the
Development team
o Iteratively identifying and refining requirements prior to development.

o Be aware of legal standards and requirements where required.

My client are a company with global presence. As such, and in support of our customers, there may be a requirement to provide out of hours support.

There may be a requirement to travel to our customers at their location and between the clients locations

This is not an exhaustive list of duties and the post holder may be requested to undertake additional duties as required.



o Proven experience in the retail industry.
o Experience of working with project methodologies in an Agile software development
o Good root cause analysis and problem solving skills.
o Strong in all communication skills: verbal, listening and written.
o Enthusiastic and energetic team player who can interact effectively and positively with
people of all levels and abilities both internally and externally.
o Strong planning, organising, time and workload management skills, with the ability to
delegate work where appropriate.
o Practical and structured approach to all aspects of the job role.
o Agile techniques such as defining user stories & acceptance criteria, story mapping, wire
o Excellent customer focus.
o Experience of working with external clients and third parties.
o The ability to take on a Project Lead BA role upon request, delegating work, reviewing
documentation and providing estimations where required.
o The ability to work under direction or independently and be self motivated.
o Identifies, understands, communicates and drives change where required.
o Maintains determination and performance under stress.
o Provides balance between customer needs and client operational interests.
o Demonstrates a sense of urgency - understands the impact on the customer if there is a
o Demonstrates dedication and a strong sense of customer service.


o Good decision maker with the ability to propose considered and creative solutions to suit
both customer needs and client strategy
o Experience of User Experience (UX) design
o Experience of working within a project team environment

Please get in touch with an updated copy of your CV to find out more:

Brightec is acting as an employment agency in relation to this vacancy.