Citizens Advice helps people resolve their legal, money and other problems by providing free, independent, confidential advice, and by influencing policymakers. We have an opportunity for an Outreach Adviser to join our existing team which provides an excellent generalist advice service for clients. Post: Outreach Adviser Hours: 18 per week Salary: GBP23,356 pa, pro rata Contract: Permanent Based at: Ilkeston This 18 hour post is to provide face to face generalist advice from a number outreach locations across Erewash. The post will include travel around the localities. The ideal candidate will be an experienced adviser with excellent generalist advice skills. A good understanding of the welfare benefits system along with an understanding of welfare reform will be essential. You will be required to work independently in an outreach setting. Good communications skills, both written and verbal are essential in the role, as is the ability to effectively communicate with our clients with a non-judgemental approach. For details on how to apply, please click the application details button. Closing date: 9am, Monday 16 April 2018 Interviews: Week commencing 23 April 2018 Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.