Proactive Sales Administrator / Account Manager

Recruiter
Wheeler White
Location
Staffordshire
Salary
15000.00 GBP Annual
Posted
14 Mar 2018
Closes
29 Mar 2018
Sector
Sales
Job Type
Administrator
Contract Type
Permanent

Our client, based on the outskirts of Burton on Trent, is a leading name in their field selling to printers and distributors throughout the UK. Working in a small team you will be responsible for all aspects of internal sales to existing customers, lapsed customers and prospects, proactively managing a set of accounts to maximise sales whilst looking to gain orders from lapsed customers and new potential clients.

The role will involve:

  • Ensuring the main telephone line is answered within 3 rings.
  • Providing prompt quotations to customer enquiries.
  • Check customer accounts before placing orders to ensure credit limit is sufficient.
  • Processing customer orders.
  • Processing & logging visa transactions.
  • Dealing with all customer enquiries.
  • Attending company exhibitions when necessary.
  • Pro-active chasing of samples requests through to quotation.
  • Pro-active chasing of quotations through to order.
  • Building customer relationships via the telephone. Calling key accounts on a regular basis to help generate new business.
  • Contacting lapsed customers to help generate further business.
  • Making 10 new sales calls a day to new leads, or lapsed customers as per ISO Standard.
  • Monitoring sales figures for each product and targeting areas which require increased sales attention in order to ensure targets are achieved.
  • To ensure new sales opportunities are identified and proactively followed up through to order placement.
  • Agreeing despatch dates with production for cutting jobs, to customer requirements.
  • Logging customer complaints in accordance with ISO procedures.
  • Ensuring that the Stock system is correct, and reporting any discrepancies
  • Organising export paperwork and booking transport for all Bisiflex overseas orders.
  • Information gathering on new enquiries to discover where they heard of Bisbell and logging this information.
  • Logging all new accounts and first order value opened in the month and providing this information to the Office Manager.

The company pays a competitive salary of GBP15-18k depending on experience plus bonus of up to an additional GBP6k based on sales against target. Hours of work are Monday to Thursday 9.00-5.00 and Friday 9.00-4.30.