Proactive Sales Administrator / Account Manager

Wheeler White
15000.00 GBP Annual
14 Mar 2018
11 Apr 2018
Job Type
Contract Type

Our client, based on the outskirts of Burton on Trent, is a leading name in their field selling to printers and distributors throughout the UK. Working in a small team you will be responsible for all aspects of internal sales to existing customers, lapsed customers and prospects, proactively managing a set of accounts to maximise sales whilst looking to gain orders from lapsed customers and new potential clients.

The role will involve:

  • Ensuring the main telephone line is answered within 3 rings.
  • Providing prompt quotations to customer enquiries.
  • Check customer accounts before placing orders to ensure credit limit is sufficient.
  • Processing customer orders.
  • Processing & logging visa transactions.
  • Dealing with all customer enquiries.
  • Attending company exhibitions when necessary.
  • Pro-active chasing of samples requests through to quotation.
  • Pro-active chasing of quotations through to order.
  • Building customer relationships via the telephone. Calling key accounts on a regular basis to help generate new business.
  • Contacting lapsed customers to help generate further business.
  • Making 10 new sales calls a day to new leads, or lapsed customers as per ISO Standard.
  • Monitoring sales figures for each product and targeting areas which require increased sales attention in order to ensure targets are achieved.
  • To ensure new sales opportunities are identified and proactively followed up through to order placement.
  • Agreeing despatch dates with production for cutting jobs, to customer requirements.
  • Logging customer complaints in accordance with ISO procedures.
  • Ensuring that the Stock system is correct, and reporting any discrepancies
  • Organising export paperwork and booking transport for all Bisiflex overseas orders.
  • Information gathering on new enquiries to discover where they heard of Bisbell and logging this information.
  • Logging all new accounts and first order value opened in the month and providing this information to the Office Manager.

The company pays a competitive salary of GBP15-18k depending on experience plus bonus of up to an additional GBP6k based on sales against target. Hours of work are Monday to Thursday 9.00-5.00 and Friday 9.00-4.30.