Welcome Team Customer Service Advisor

Recruiter
Sitel
Location
Warwickshire
Salary
7.15 GBP Annual
Posted
14 Mar 2018
Closes
28 Mar 2018
Contract Type
Permanent

We're looking for people that are:

  • Friendly
  • Excellent communicators
  • Computer literate
  • Passionate about delivering the best customer service

The Job Role

We currently have an exciting opportunity to join our Welcome Team, working in partnership with a leading independent energy supplier helping our customers know more.

Our customers are important to us and we love to make sure that they are all happy with the service we provide.

Switching energy providers can be a daunting process so we are here to check that it all went smoothly. We like to let our customers know that we are always here to help, whether it's simply welcoming them to our service or explaining how their bills work.

It's all about maintaining that high standard of service that our customers can expect from us.

The successful candidates will need to be friendly, confident individuals who are able to build great rapport with the customers.

Pay: GBP7.15p.h (GBP7.50 over 25)

Working hours:

Monday- Friday between 4pm- 8pm.

Location: Stratford upon Avon

  • We are conveniently located a 10 minute walk from Stratford-Upon-Avon Parkway Station.
  • Post Code- CV37 9HY.

Benefits include:

  • 20 days holiday + statutory bank holidays
  • Excellent Career Opportunities
  • Reduced Gym Membership - Everyone active
  • Eye Care Vouchers
  • Pension schemes
  • Corporate discounts
  • Fruity Tuesday! Free fruit every week
  • Casual Dress code

#whysitel

SITEL is a global telecommunications firm that works in partnership with big brand names. Working in partnership with firms which pride themselves on delivering a premium service, SITEL provides first rate customer service and telecommunications solutions to further our client's customer service practice and ethos. With sites stretching from Canada to New Zealand and over 60,000 employees worldwide, SITEL provides a dynamic and supportive environment within which to work, develop and progress.

Whether you would like to continue your career in a customer service focused operation, are interested in learning and development or have always seen yourself as a future IT professional, SITEL provides a career map through which the possibilities are refreshing and progressive