Customer Service Administrator

Recruiter
First Personnel
Location
Leamington Spa
Salary
16000.00 GBP Annual
Posted
13 Mar 2018
Closes
29 Mar 2018
Job Type
Administrator
Contract Type
Permanent

CUSTOMER SERVICE ADMINISTRATOR REQUIRED FOR AN IMMEDIATE START!! BASED IN LEAMINGTON SPA GBP16,000 - GBP18,000 PER ANNUM DEPENDING ON EXPERIENCE + FANTASTIC BENEFITS + COMPANY BONUS

My client is a national award winning business and due to an internal promotion they are now looking for a Customer Service/Administrator to join their successful team. The role will be dealing with all incoming calls and operating the switchboard to ensure that the calls are put through to the right person, there will be a variety of administrative tasks also so this is a very varied role. The ideal candidate would be someone with a can do attitude who really likes to get their sleeves rolled up and who wants to progress within an ever expanding organisation.

[ The role ]

- Operating the main switchboard, answering all incoming calls and ensuring callers are dealt with in a timely, polite and efficient manner

- Checking for messages left on the answerphone

- Ensure morning post is given to the HR Manager and frank/sort all outgoing post before collection at 4pm

- Copy and distribute all incoming faxes and e-mails to the relevant department

- Help organise the reception as/when required as well as topping up teas/coffees and other consumables

- To control and manage effectively the stock of all stationery and the ordering as well as negotiating the best possible rates and services

- To arrange flights and hire cars for engineers as required

- To carryout equipment reviews with service, application and servicing engineers on a quarterly basis

- Other general administrative duties as required

[ Person and skills required ]

- Previous Customer Service/Administration experience

- Confident and ability to communicate at all levels

- Eager, enthusiastic and willing to learn

- A passion to grow within an expanding business

- A good personality/sense of humour is a must!