Supported Living Manager
Are you a highly motivated, professional individual with experience of supporting people with a learning disability to enjoy a full life? Do you have the skills, knowledge and positive values to be able to lead our team of Support Workers to deliver an effective, person-centred support service?
Napton House is a new build complex of 15 self-contained flats near the centre of historic Warwick. The Supported Living Manager is responsible for managing a high quality housing with care scheme for people with a learning disability and/or autism, some of whom may have other needs including physical disabilities and mental health needs.
Our focus is on providing person-centred, outcome focused support which enables people to lead fulfilling and valued lives, maintain their tenancies, participate in the local community, develop independent living skills and achieve their personal goals and desired outcomes. The Supported Living Manager will ensure that the service maximises positive outcomes and achieves the highest standards of service delivery, contract and CQC compliance. You will be responsible for all aspects of operational management, including:
- Leading, managing and supervising a team of staff
- Ensuring that caring and respectful personalised support is provided at all times
- Achieving positive outcomes for all service users
- Managing the accommodation and facilities effectively and ensuring that they are maintained to a high standard
- Ensuring that the service is provided in accordance with the individual's support plans, the service specification and CQC requirements
- Maintaining excellent relationships with stakeholders and commissioners
This responsible senior role will require flexibility across the week and working time will include time working on shifts providing direct care and support and off rota management time. As the Supported Living Manager you will be expected to fully understand the needs of all service users and to act as a professional role model, coaching and mentoring staff. A high level of motivation and personal commitment is required along with demonstrable skills and experience in assessing needs and planning support, deploying and supervising staff and working effectively with stakeholders.
You will ensure that staff encourage and support people to express their aspirations, make choices, develop skills and actively participate in planning the support they need. To achieve this you will also be expected to work professionally alongside the multi-disciplinary team and communicate positively with families, carers and friends. You will support the Registered Service Manager in maintaining the overall quality of the service, ensuring that it conforms with CQC essential standards of care.
A relevant degree or vocational qualification in health or social care is required (such as NVQ or H&SCD 4/5). In return we will offer you good conditions of service, on-going professional development, supportive management and prospects for future career development.