Credit Controller

Ward Rose
From £25,000 to £25,000 per annum
12 Mar 2018
11 Apr 2018
Contract Type
Full Time
Ward Rose are exclusively partnering with a new client on the outskirts of Coventry in the recruitment of a Collections and Recovery Agent for a 12 month fixed term contract. The client has been established for nearly 30 years and operates across multiple countries.
We are not seeking an aggressive Credit Controller, but more of an account manager that will treat customers fairly and sensitively whilst still ensuring the timely collection of arrears.
Key duties will include:

• Identify and investigate arrears in the portfolio
• Recognise and separate technical arrears from genuine arrears and take steps to resolve
• Communicate with debtors by phone and in writing to collect outstanding arrears
• Check bank reports to ensure payments are received
• Updates of debtor and arrears history
• Preparation and issuing of default and termination notices

The ideal candidate will have a great telephone manner along with excellent negotiating and analytical skills. You will also need to be comfortable with MS Office packages and general administration.
Please note that due to the location of the office you will need to have your own transport to get to the office
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