Pensions Administrator

Equiniti Limited
12 Mar 2018
16 Mar 2018
Contract Type
Full Time

Role Summary

The Pensions Administrator will be responsible for ensuring all activities are delivered accurately and in line with client quality, risk, regulatory and service expectation. The team will be responsible for a wide variety of pension administration.

Core Duties/Responsibilities

Successful candidate will be responsible for the following:

  • Provide administration service to customers, working to agreed targets
  • To complete / check casework and provide feedback
  • Resolving customer enquiries (oral and written)
  • Drafting of non-standard correspondence in response to customer enquiries
  • Performing and issuing pension calculations
  • Carrying out projects and ad-hoc activities, as determined by your Team Leader

Skills, Capabilities and Attributes

Successful candidate will demonstrate the following experience skills and behaviours:

  • Good communication skills
  • Strong desire to deliver exceptional customer service
  • Attention to detail and capable of following defined processes and procedures
  • The ability to develop positive and productive working relationships
  • Computer literate with a willingness to learn a variety of systems
  • Strong numeracy and literacy skills
  • Previous pensions experience is preferred (either DB or DC)

What we offer in return

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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