16 Inbound Customer Service Advisors - £ 21,000 - £ 29,650

£21000 - £29650/annum
12 Mar 2018
06 Apr 2018
Contract Type
Full Time
Based on growth, our client based in Birmingham City Centre are looking to recruit 16 Inbound Customer Service Advisors.

Our client is looking for 8 Inbound Customer Services – salary £ 21,039 and 8 Senior Customers Advisors paying a starting salary of £ 21,039 ant the after 11 weeks training your salary will increase to £ 29,650.

This company offers a fantastic salary of £ 30,946 for working a 35 hour week plus an excellent benefits package including 29 days holiday plus Bank Holidays!

Duties to include:
• Handling incoming calls regarding complex queries
• Identifying client needs and advising on various solutions
• Delivering specialist advice and support
• Following up initial support with detailed written communication
• Liaising professionally with internal and external clients
Key Skills:
• Experience of working within a busy call centre is ideal but not essential
• Be resilient, positive and enthusiastic
• Maintain an excellent standard of client care in a high pressure environment
Hours of Work:
Full Time - 35 hours per week - Working on a rota basis between 9:00 am - 8:00 pm Monday - Friday.
You will need to work 1 Saturday morning in every 4 ( 9:30 am - 1:00 pm ) and you can take this time off in lieu

• 29 days holiday plus Bank Holidays
• Pension Scheme
• Subsidised parking

Please note; due to the high volume of CV’s we receive if you have not had a response to your application within 5 working days please assume on this occasion you have not been successful

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