IT Functional Support Analyst

Leamington Spa
25.00 - 31.00 GBP Hourly + GBP25.00 - GBP31.00/hour
13 Mar 2018
10 Apr 2018
Contract Type
A well known Automotive Manufactuer requires an IT Functional Support Analyst to join their team on an 12 month contract based in Leamington Spa.

The Role:

- Work as part of the i-PLM Environments team to provide ongoing operational support of i-PLM IT systems for Dev/Test/Prod
- Collaborating with IT infrastructure build; middleware/DB and application Build Team and Dassault Systemes SMEs in designated areas
- Using Incident and Problem management processes
- Resolution of operational and performance issues
- Assist i-PLM Operations team in root cause analysis and address system configuration, operational and performance issues in the supported i-PLM environments
- Co-ordinate and implement changes following the Change Management process.
- Work with infrastructure build, middleware and application development teams to build and support i-PLM 3D Experience (Dassault V6) environments
- Support (Install/support/upgrade) iPLM environments running on Linux (SLES)


- Windows 2008/2012 and Windows7, using SAN/NFS storage systems
- Apache/Websphere middleware and Oracle/SQL database servers.
- Servers include vitualised (VMware) and physical servers.
- Experienced UNIX (SLES) and Windows server systems support
- Significant experience of systems installation, build and support experience covering systems administration and operational support tasks for IT environments of similar complexity and technical detail (see responsibilities section above)
- Knowledge of 3D Experience / Enovia V5/V6 systems administration and operational support.
- Flexibility in working times, including ability to do overtime for systems support outside of normal (Apply online only)) working hours.
- Ability to work collaboratively as part of a multi-site team and share workload - as required to meet operational deadlines
- Good communication skills both written and verbal English.

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