IT Infrastructure Technician Apprentice

Recruiter
The Development Manager Ltd
Location
Birmingham
Posted
12 Mar 2018
Closes
17 Mar 2018
Sector
General
Contract Type
Full Time

This is a fantastic opportunity for someone interested in the IT industry to experience working in a wide variety of roles. Datascan are a small, close-knit, company offering exciting benefits and the chance to learn and progress in an innovative and creative working environment, this could be the perfect opportunity for you.

The role will include the following aspects:

  • To assist the Senior Support Engineer with Internal and External (Client) support requests for both Hardware & Software applications
  • Taking phone calls
  • Logging information
  • Allocating jobs to engineers (when required)
  • Assisting with System installations and in the development of "Plugin" software for Retail Pro

Although this role does not require you to have a driving licence at the moment, as the role develops, site visits will be required so we are looking for someone who has the desire to learn to drive.

Desired skills

The successful candidate will need to possess:

  • A good knowledge of general IT
  • An understanding of both PC hardware and software
  • An understanding of Retail Pro (training will be given)
  • Excellent communication skills, both verbal and written

Personal qualities

We are looking for a confident individual who is:

  • Enthusiastic about IT and Technology
  • Able to prioritise support work and other tasks
  • Able to work both as part of a team and also on your own
  • Able to deliver consistently and to a high level of accuracy

Working week:

  • Monday - Friday: 8.30am - 5.30pm (overtime will be required by arrangement)
  • Total hours per week: 37.50
  • Weekly wage - £168.75

SkillsComputers, IT Support, IT Hardware

Sectors

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