Waiting Staff - Sutton Coldfield

Bistrot Pierre
Sutton Coldfield
11 Mar 2018
15 Mar 2018
Contract Type
Full Time
Waiting Staff - Mere Green, Sutton Coldfield Our Mere Green Bistrot Pierre is open seven days a week and we serve Breakfast (Saturday and Sunday) Lunch and Dinner. Our restaurant typically caters for a volume of anything from around 80 covers on a quiet weekday lunch service up to around 260 covers per service on a busy lunchtime evening or weekend. We are currently looking for enthusiastic and experienced waiting staff to join our front of house team. Duties of the Waiter / Waitress: Greeting, taking food and drink orders, serving and hosting our customers To demonstrate a good product knowledge across all our food and drink offerings, assisting customers with menu choices and offering recommendations where required Promoting food and drink offerings which complement the meal and enhance the customer’s dining experience To assist the General Manager in ensuring the delivery of excellent customer service standards within the bistrot by all team members. To deliver the standards laid out in our guidelines and to live and breath the culture and values of the business Being first point of contact for providing a resolution to any food related or customer service failing To be instrumental in assisting the company to achieve its vision of “great value and delicious cooking in a buzzy atmosphere provided by a friendly and professional team enjoying themselves” We are looking for a Waiter / Waitress who has/is: Confident and engaging Professional and friendly Excellent interpersonal skills Excellent team working qualities Good sense of humour Hardworking, enthusiastic A cool head under pressure High standards and expectations for the notion of hospitality A good eye for detail In return we are offering the successful new member of our waiting team the following: Min Wage 28 days holiday, including bank holidays Generous chef referral financial incentive scheme worth £750 per successful referral Excellent training and development and the opportunity for career progression including eligibility to apply for “Tricolore” our Management Development Programme once at Duty Manager level Awesome staff benefits - including staff price on quality wines, "Perkbox" flexible benefits programme and a very generous discounted staff rate on MacDonalds Hotels.