Telemarketing Manager

Hitachi Capital (UK) PLC
28000.00 - 35000.00 GBP Annual + GBP28000 - GBP35000/annum
08 Mar 2018
05 Apr 2018
Job Type
Contract Type
Telemarketing Team leader - Telford

This fantastic opportunity has arisen for an experienced Telemarketing team leader. This role would suit telemarketing team leaders with a real passion for motivating and getting the best out of their team.

A key aspect will be to lead, manage, motivate, develop and support the office-based sales team to achieve individual and team objectives.
The Team leader will be responsible for the delivery of agreed team targets. These targets will be made up of Telephone- sales, outbound lead-generation and appointment volumes for the field-based teams.

In this role you will be working closely with the Sales & Marketing Director and Finance teams to design and build financial models to be used by the team in assessing profitability of any deal offered to prospective customers.

Key Accountabilities:

• Coach, lead and manage the Inside Sales team to ensure delivery against agreed objectives
• Working with line Manager and other areas, develop clear and coherent pricing plans that enables successful and profitable Sales results
• Data quality within Salesforce, that drives out accurate and meaningful data insights
• Inspire, motivate and enthuse the sales team to achieve optimum levels of performance.
• Ensure optimum team usage of internal operating systems
• Provide sales reports in line with quality expectation and on time
• Monitor and review team processes and systems, and in liaison with other departments, making improvement recommendations, where appropriate for continuous improvement

What we are looking for:

• Prior experience in telephone sales is essential
• Experienced in B2B environment
• Ability to use own initiative
• A team player with excellent interpersonal skills
• Well organised and thorough even under pressure