Customer Servive/Customer Relations

Blue Arrow Birmingham
£10.70 per hour, Benefits Weekly Pay
10 Mar 2018
10 Apr 2018
Contract Type
Full Time
Do you enjoy providing excellent customer service? Are you able to Build Relationships with customers and clients? Want to work for a leading bank?

We have a fantastic opportunity for 2 Corporate Customer Service advisors to support a large client base. Each account offers different challenges and opportunities meaning that the work is varied and there is a heavy focus on building effective relationships across the business. There is a clear colleague-led development programme available and you will be supported in your ongoing training by your Team Leader and colleagues.

Monday - Friday: 8.30am - 6.00pm
Pay rate: £10.70 an hour
Weekly Pay
Access to our Blue Arrow Rewards Scheme

  • Resolve routine enquiries via telephone/email/fax/web, effectively prioritising workload.
  • Develop relationships with key operational areas.
  • To process bespoke reports and routine system reports. and
  • Manipulate raw data to produce Excel formatted reports.
  • Demonstrate an understanding of the content of all reports, able to explain at fleet manager level.
  • To participate in the overall achievement of Customer Satisfaction targets.

Key Skills:

  • Procedural/Product/Specialist Knowledge
  • Oral Communication
  • Written Communication
  • Analytical Skills
  • Self/Work Organisation
  • Someone who is talkative and has good clerical skills
  • They need to be comfortable with Microsoft packages
  • Candidates MUST have office experience

If you have the skill we are looking for then please APPLY NOW!

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