IT Service Operations Manager

Customer Management Resourcing
From £50,000 to £55,000 per annum + Bens
10 Mar 2018
10 Apr 2018
Contract Type
Full Time

Our client are a large, leading, and fast growing customer focussed organisation based in Staffordshire. They have an urgent requirement for a Service Operations Manager to work with 3rd parties and key internal stakeholders and coordinate and manage the IT service delivery in a fast paced environment, across a large infrastructure.

Key requirements for the role include;

Excellent management skills with experience of managing internal delivery teams including a Service Desk.Experience of managing outsourced service delivery teams.Experience of managing multiple third-party relationships.Demonstrable knowledge of ITIL processes.Experience in implementing service improvement programs.Experienced in communication with and managing senior business stakeholders.Experience of managing cloud based services.

If you feel you have the right skills & experience and are on the market looking or a new challenge, then please APPLY now for more information on how you could be part of a highly successful, forward thinking and collaborative team!

ITIL / Service Delivery / Outsourced / 3rd party / Service Management

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