Customer Service Advisor

Trent Dove Housing
£17,116 per annum
10 Mar 2018
15 Mar 2018
Contract Type
Full Time
Customer Service Advisor

Salary - £17,116 per annum

Benefits include company pension scheme and flexi time

The successful candidates will be customer focused with excellent communication skills and used to working as part of a busy team.Proven ability working in a customer service or contact centre environment for a minimum of 12 months is essential.

Providing a front line service to customers, both over the telephone and face-to-face, you will be fielding a wide variety of enquiries from tenants, applicants and external customers.The ability to deal with queries relating to all aspects of the housing process and landlord responsibilities, as well as taking payments and processing and assessing applications is required.

A confident, flexible approach to your work and good IT skills are essential to providing excellent customer service in this role, sometimes in challenging situations.

This post will be predominantly based at our Uttoxeter Office, however, from time to time you may be asked to work at our Burton Office.

The closing date for applications is Sunday 18th March 2018.

We welcome applications from all sections of the community.

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