1st /2nd Line Support/Windows Stoke on Trent 18-25k

Greywood Associates Limited
£18000 - £25000 per annum + Benefits
10 Mar 2018
21 Mar 2018
Contract Type
Full Time
1st /2nd Line Support/Windows Stoke on Trent 18-25k Due to rapid expansion an exciting opportunity has arisen in a Market Leading Company, based in Stoke on Trent who urgently requires ambitious Support Professionals to join their IT Operations team. You will be working within a busy helpdesk team liaising with users either remotely or face to face providing support for all software & hardware issues. My client is looking for bright, educated IT professionals who can demonstrate strong problem solving and investigative skills able to handle issues from original contact to final resolution. You must be able to demonstrate a real professionalism in your ability to interpret user needs, gather sufficient information and provide solutions to requests. Requirements Proven commercial experience providing 1st /2nd Line Support Good knowledge of Windows O/S, Active Directory/Group Policy Windows Server/Exchange/Office 365 Familiarity with Virtualisation technologies Microsoft certifications highly desirable Ability and desire to take ownership of projects until resolution Excellent problem solving and analysis skills Excellent customer service skills able to interact confidently with both technical and non technical users The role offers a professional, vibrant and social workplace operating in a dynamic and fast-paced sector. For an ambitious, tenacious, confident, self-motivated team player with a genuine desire to work with cutting edge technologies this is an excellent opportunity to work with senior staff in making a real difference to this already high-achieving organisation. This role is active now, interviews are planned for the week ahead and a prompt turnaround is expected so apply now! - provided by Dice ACTIVE DIRECTORY, MICROSOFT, WINDOWS, WINDOWS SERVER