Wolverley Village
£8.00 per hour
10 Mar 2018
18 Apr 2018
Contract Type
Full Time
If you have an engaging, helpful personality, excellent telephone manner and a proven track record within a busy switchboard/Reception and enjoy greeting customers then we are looking for you!
Due to growth we are recruiting a professional Telephonist/Department Receptionist based in Halesowen.
We are an award-winning managed service provider of IT services, telecommunications, print solution and document management services who provide excellent working environment and company benefits.

The role of Telephonist/Receptionist:
  • The successful candidate will be of smart appearance, have a polite and professional telephone manner together with confidence in dealing with customer enquiries over the telephone.
  • Fielding calls efficiently and putting calls through to the right person/department is essential to the role as well as referring the customer to the correct person.
  • The ability to resolve enquiries from customers is essential.
  • Administration to support the department.
  • Working closely to provide support to the internal team.
  • Accurate relay of messages and information.

Essential skills of the Telephonist/Departmental Receptionist:
  • Must be highly organised in order to process large numbers of calls efficiently and effectively.
  • Must possess calm composure under pressure and deal with large numbers of incoming enquiries.
  • Good keyboard and PC skills are required for our computerised call logging system.
  • Previous switchboard/Telephony experience is preferable, and training will be provided on the system and company product range.
  • Demonstrate initiative to ensure effective internal communications.
  • Highly customer service focused.
  • Keen to learn more about our company's products and services.

The hours of work are Full time: Monday to Friday, 8.30am - 5.00pm, we offer excellent working conditions and benefits.

The hourly rate of pay, is between £8-£10 ph depending on experience.

Pertemps specialise in temporary and permanent recruitment for Commercial, Industrial, Driving, Logistics, Engineering & Technical sectors.

If this particular vacancy is not of interest to you, we have other opportunities available in these sectors at