INBOUND CUSTOMER SERVICE ADVISOR - PERMANENT
Inbound Customer Service Advisor
£17,000 Per Year - Basic
37.5 hour working week
Shifts between Monday - Friday 08:00 – 20:00, Saturday 09:00 - 16:00, Sunday 10:00 - 16:00.
Do you enjoy building rapport with people? Do you have a proven track record of delivering exceptional customer experiences? Do you have previous experience of dealing with customers either over the phone or face to face? Are you looking for a role in a growing organisation that can really develop your career?
Interaction Recruitment are currently working in partnership with our client based in Coventry who due to their continued success are looking to enter a huge growth plan for 2018. Our client are currently recruiting for Full Time Customer Service Advisors to join their teams on a permanent basis.
Responsibilities of the Customer Service Advisors:
Based in a modern and well equipped contact centre in Coventry city centre as an Inbound customer service advisor you will be the first point of contact for customers, offering information on queries regarding our client’s products. You will also be required to build great rapport with each client and it is imperative that you deliver excellent levels of customer service throughout.
Working in a regulated setting means Agents are responsible for delivering a compliant, professional and personable service.
Sills Required of the Customer Service Advisor:
- Previous experience of working in a customer service related role
- Excellent communication skills
- Be competent using a PC/keyboard
- Be enthusiastic and flexible with the ability to work as part of a team
What our client can offer the Inbound Customer service Advisors:
-Contributory pension – if you contribute 1% employer matches this
-23 days paid holiday per annum, increasing with length of service
-Holiday purchase scheme after 1 years’ service – up to 1 additional week’s leave can be purchased
-Private health insurance policy and discounted gym membership
-Free European and discounted Worldwide annual travel insurance
-Friends and family discount on travel insurance products
-Exclusive discounts from leading retailers
-Perk Box – Online platform offering discounts at various retail / restaurant outlets
-Free hot drinks and weekly fruit drops
-Tax-free childcare vouchers
If you are passionate about putting customers first, are motivational and inspirational with a passion to succeed then click to APPLY NOW!!