Payroll, Pensions & Systems Partner

Colbern Limited
10 Mar 2018
08 Apr 2018
Contract Type
Full Time
Payroll, Pensions & Systems Partner
£18.66 per hour

Our client is looking for an experienced Payroll, Pensions and Systems Partner.

• To manage all operational aspects of a Payroll & Pensions service to both Directorates and Traded Services customers, including the production of a number of payrolls to agreed deadlines, the efficient management and secure operation of relevant systems and maintaining a comprehensive knowledge of all relevant legislation and best practice.

• To support organisational change to ensure that high quality processes are in place to support the whole of the employee life cycle

Specific Accountabilities – for this role

• Responsible for the delivery of a Payroll processing and Pensions administration management service (50+ payrolls) to all Directorates and Traded Services Customers.

• To lead on the provision of advice to the OD management team, business partners and Head of Customer Services and Head of OD on all payroll and pension related matters.

• To lead on the management, training, supervision of the Payroll/Pensions advisers.

• To ensure systems are in place to effectively manage employee benefits, including salary sacrifice arrangements such as child care vouchers and cycle schemes.

• To develop and maintain systems that deal with the full range of payments to third parties.

• To contribute to reviews, and development of, effective financial and administrative systems to ensure that the team can fulfil their responsibilities with effective system controls and procedures in place.

• To maintain a comprehensive knowledge of all relevant legislation relating to payroll and pensions service, including tax, National Insurance, maternity, paternity and adoption leave, travel & relocation allowances, pensions, Member allowances and national and local pay awards affecting all employees including schools.

• To interpret new legislation and changes in regulations affecting the payroll and pensions functions and develop proposals for implementation.

• To work with the HR Manager-Customer Connect to implement pay awards, create new payment codes etc.

• To liaise with HM Revenue & Customs to ensure that the Council discharges its statutory obligations.

• To act as the main contact for the DWP on a range of issues, including assistance with their investigations as appropriate.

• To be responsible for assessing changes in national payroll and taxation legislation to ensure that the Council does not incur penalties for late submissions of tax and NI returns.

• Working closely with Customer Connect colleagues, ensuring transactional deadlines are achieved. Provide guidance and support to colleagues as required.

• Liaison with Accountancy colleagues in terms of costings and the salaries bank account reconciliation ensuring all transactions are accounted for

• Investigate any issues arising from payroll/pensions disputes procedure and preparation of responses.

• Investigate corporate complaints as required and responding within the stipulated deadlines.

• Assist with the development , streamlining and implementation of policies and procedures in line with payroll and pensions legislation and best practice including support with the delivery of briefings, management workflows and training sessions

• To support new development projects as requested in order to enable the council to realise it transformation strategy through agile working to enable fast and effective organisational change and to meet increasing customer expectations and increase efficiencies.

• To assist with developing, monitoring and reviewing of performance and quality standards to ensure that they meet the service level and other requirements in order to achieve continuous improvement.


Demonstrate post qualifying experience of providing a range of Payroll/Pension functions at both strategic and operational levels
Significant experience in a management role of running a payroll and pensions function for at least 10,000 payroll records
Significant experience of ensuring payrolls run smoothly in terms of completeness, accuracy and timeliness
Experience of setting up new payroll system parameters with regards to conditions of service, pay elements etc.
Thorough knowledge of payroll/pensions legislation and experience of interpreting this to support the business
Experience of managing interfaces into and out of payroll systems
Experience of staff management

Qualifications / Training

Foundation Degree in Payroll/Pensions Management. Chartered Member of Institute of Payroll Professionals (CIPP) or with the necessary criteria and prepared to apply for chartered membership
Evidence of continuous professional development and keeping up to date with employment law and best practice

Practical Skills

Up to Date knowledge of conditions of service, payroll procedures, computer systems and relevant legislation
Knowledge of statutory obligations in relation to DWP & HMRC
Understand and promote Organisational Development in relation to service delivery and outcomes
Exceptional analytical skills, ability to accurately analyse and interpret data to identifying trends and translate this to effectively aid decisions on Payroll/Pensions related issues
Advanced written & verbal communication skills including the ability to produce clear and concise policy documents, to present reports and brief/train stakeholders at all levels
Highly developed negotiation and influencing skills
Indepth knowledge of payroll systems, ideally iTrent
Ability to work plan work, meet deadlines and achieve targets

Personal Qualities and Attributes

A Knowledge of Equality & Diversity issues
The ability to anticipate and understand challenges and opportunities
The desire to drive change to support the transformation of the council
The ability to understand, interpret and apply Payroll/Pensions legislation for use in the Authority
High-level problem solving with the ability to balance risks and make decisions
Highly developed organisational skills with the ability to identify and manage workloads and deadlines including those whose output you may have responsibility for
Flexible and adaptable to work across the division as required
High-level customer service skills with a business solution focus
Excellent inter-personal skills and in particular the ability to negotiate and influence by expressing ideas and views effectively at all levels
Forward thinking, innovative and creative, prepared to consider different approaches; solution focused
Willing to be accountable – for own achievements and the delivery of objectives by the division of account
IT literate in line with the requirements of the role
Political sensitivity and awareness of local government issues

Please only apply if you have the necessary skills, experience and expertise. The first part of our recruitment process is to send your CV

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