Desktop Support Analyst

Pimlico Banks Recruitment
£35000 - £40000
09 Mar 2018
18 Mar 2018
Contract Type
Full Time

Desktop Support Analyst - Apple Mac IOS and Microsoft Windows

My client, one of the midlands premium employers, are currently on the hunt for a Desktop Support Analyst. This is a rare opportunity to join an outstanding business who lead the way within their market.

Having won a host of industry awards and continuing to demonstrate record levels of growth, this is a company who set the standard for others to follow. The organisation is dynamic, fast moving and market leading.

As a desktop support analyst you will provide IT client services to internal users and external customers primarily encompassing incident, problem, change, configuration and release management.

The successful desktop support analyst will manage the desktop environment, ensuring optimum functionality and availability, along with effective response to requests for support and change

You will also take on new projects, support process design and implementation as well as undertake supplier management.

Required skills for the Desktop Support Analyst:

  • Apple Mac Technician (iOS specialist / Mac OS Specialist / Hardware)
  • Windows Technician (Windows 7 / 10 / Server 2008 / 2016)
  • Active Directory / Single Sign on Specialist
  • MDM Technician (Jamf / AirWatch / Mobile Iron or similar)
  • Google Cloud Apps Specialist
  • Dell Hardware Specialist
  • ITIL certified

This is a very much a one off opportunity to join an established and cutting edge business. If are a desktop support analyst and you feel you may be suitable please send in your CV in the first instance.

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