People Advisor - 12 Month Fixed Term Contract

Recruiter
Halfords
Location
Redditch
Posted
08 Mar 2018
Closes
24 Mar 2018
Contract Type
Full Time
.

JOB PURPOSE
To provide a first line employee relations advice to all areas of the business and manage ER cases across the estate.
As a People Advisor, you will take responsibility for providing outstanding support to the business and key stakeholders.
JOB CONTEXT:
To provide employee relations advisory service to line managers and colleagues across Halfords on Company policy, procedures and current legislation (UK and ROI). This advice will involve mitigating risk to the business and must consider the commercial aspects of running the business.

KEY ACCOUNTABILITIES:
  • Partnering with the business to deliver a high quality and pro-active case management offer on ER issues such as; capability, disciplinary, grievances, absence management, the Equality Act, appeals and flexible working whilst ensuring consistency of decisions across the business.
  • Providing the business with pragmatic and commercial based solutions whilst considering the employment legal and risk framework
  • Providing coaching to managers to up skill and support them to reach positive outcomes with their colleagues.
  • Up-skilling and developing line managers and working with the ER Manager to develop, deliver and review training material and processes to up-skill line manager capability.
  • Maintaining an effective feedback loop with the People Business Partners to drive change.
  • Escalate high risk cases to ER Manager as and when appropriate
  • Building relationships across the business to obtain support when formal meeting support is required on case work
  • Managing all cases in line with GDPR regulations.
  • Contributing to team development through the sharing of best practice and lessons learnt
  • Support the progress of ET's, COT3's and settlement agreements liaising with ACAS and solicitors as necessary.
  • Support the People team projects both businesses wide or ad hoc.
PERSON SPECIFICATION
  • Minimum of 2 years employee relations experience ideally from within a shared service environment.
  • Strong knowledge of Employment Law.
  • Excellent verbal and written communication and influencing skills and ability to hold challenging conversations in a way which leads to the desired outcomes.
  • Highly organised and self-motivated with good attention to detail.
  • Customer focused and service oriented.
  • Experience of managing and prioritising own workload in a high volume, demanding environment with changing priorities.
  • Able to deal with highly confidential information discreetly.
  • Works with pace and accuracy, staying focused on the detail.
  • Able to work in a sensitive and diplomatic manner, whilst remaining confident and resilient.
  • Team driven and able to drive consistency across the team.
  • Able to build relationships effectively both face to face and over the telephone.
  • Excellent coaching skills and effective questioning techniques.
  • Full or part CIPD recognised qualification is desirable.
  • In possession of a current driving licence.


This job was originally posted as www.totaljobs.com/job/80390841