Fluent Dutch Speaking Customer Service Advisor

Hewett Recruitment
08 Mar 2018
16 Mar 2018
Contract Type
Full Time
Fluent Dutch Speaking Customer Service Advisor

If you are a fluent Dutch and English speaker who would like an opportunity to be part of this hugely successful and growing organisation who can offer career development within a hugely popular industry sector, this could be an ideal opportunity for you!

Previous customer service experience within a commercial environment is preferable (but not essential) as is the ability to work within a fast paced, varied and fun environment.

Some key duties and responsibilities will include (but not be limited to):
?Processing customer orders via telephone and email.
?Presenting new products and promotions to customers.
?Resolving customer queries and issues in a timely and professional manner.
?Responding to customer enquiries and providing product knowledge and advice.
?Following through and completing orders.
?Liaising with internal departments and external sales teams
?Operating as one team with sales, marketing, ecommerce and show team based in the Netherlands.
?Up and cross selling additional products to the customer.

Skills and experience:
?Ideally a minimum of one years' experience in a similar role.
?Fluent Dutch and English is essential.
?Experience of working in a fast paced environment.
?A confidence in dealing with customers and resolving queries.
?A confident communicator with exceptional verbal and written skills.
?Confident on Microsoft Office packages.
?An ability to prioritise and work under pressure.
?A team player who demonstrates a genuine passion and drive.

Additional information:

Location - Droitwich outskirts (own transport essential).

A dog lover!


This job was originally posted as www.totaljobs.com/job/80370941

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