Customer Service Advisor - 12 month fixed term contract

Lindab Ltd*
08 Mar 2018
10 Apr 2018
Contract Type
Full Time

Lindab is the unrivalled leader of the UK ventilation industry and we have an exciting opportunity for an experienced Customer Service Advisor to join our busy team in our Profile branch based in Halesowen on a 12 month fixed term contract.

This is an office based position reporting directly to the Central Distribution Manager.

Duties include:

• Processing all sales-related paperwork and pro-actively managing customer accounts.• Preparing quotations, bills of quantities and offering technical product information with a view to securing new business• Obtain and evaluate all relevant information to handle product and service inquiries.• Handle and resolve customer complaints• Organise workflow to meet customer timeframesThe successful candidate will have:

• Experience in multi discipline customer facing sale role: demand generation or order fulfilment;• Strong competency in using Microsoft Office applications; • Good time management skills;• Good customer service skills towards both internal and external employees or clients; • Self-motivation, be focused and persistent;• Excellent networking skills;• Exceptional values and ethics;• Cooperation/Teamwork;• Reliability and flexibilityHours of work: 08:00am until 17:00pm (Monday to Thursday) and 08:00am until 4.00pm (Friday) with half an hour unpaid lunch break.
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