Call Centre Advisor

Next Recruitment Ltd
£8 per annum
08 Mar 2018
16 Mar 2018
Contract Type
Full Time
Call Centre Advisor - Temporary Contract approx 3 months to start ASAP! (potential for permanent contract)
Salary: £8.00ph Location: Birmingham Business Park (B37) near airportHours of Work: 8.30am - 5.30pmCall centre environment Dealing with inbound & outbound callsMaking outbound calls to customers to book in their vehicle Inspect and Collect (target 100 calls a day)Receive inbound calls from customers for general queries or to make bookings (average 50 a day)Data inputting on systems for agreed booking detailsCalling customers to book vehicle inspectionsConfirming availabilityEmailing confirmationsTaking payments for any damage that the customer may have caused to a vehicleData entryEmailsAnswer incoming calls promptly and professionallyRemain proactive and prioritise workloads and to meet required lead timesProduce reports as required using appropriate softwareCheck and maintain an efficient filing systemResolve any customer complaints
This job was originally posted as