Business Banking x 12

Blue Arrow Birmingham
£9.72 per hour
08 Mar 2018
06 Apr 2018
Contract Type
Full Time
These are exciting times in Direct Business Banking. We’re helping our customers build for their future which means a great opportunity for you to really make a difference to each and every one.

The role involves providing a high quality service to our customers comprising of handling incoming calls and undertaking a range of processing tasks to support the business.


Monday - Friday, flexible patterns between 7.30am - 8.00pm, must be able to work 1 in every 4 Saturdays 9.00am - 2.00pm

You will be responsible for dealing with general telephone enquiries and then up skilled in all the areas of business banking within a call centre enviroment. This is a great way to start and progress in your banking career.

• You will be able to display an enthusiasm for delivering great customer service.
• Work within a team to ensure that performance standards and business objectives are met.
• Enjoy working in a fast pace enviroment
• Able to identify customers needs and put the customer first
• Knowledgeable
Candidates from all backgrounds within customer service will be considered

Key Skills
• Communication
• Team work
• Customer Excellence
• Attention to detail
• Embedding / adapting to change delivery and improvement
• Self / work organisation

Our Business Advisers aren’t just great at talking on the phone. They’re brilliant listeners. If you’ve got those skills, plus the ability to put yourself in customers’ shoes, you’ll help us build unique relationships that really last.

Dont miss out on this fantastic opportunity that we are interviewing for now.

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