Assistant Billing Manager

Jump Staff Ltd
£30k - £40k
08 Mar 2018
21 Mar 2018
Contract Type
Full Time

We are an international law firm with a reputation for delivering high-quality legal advice rooted in its deep understanding of the sectors and geographies in which our clients operate.

This new and challenging role has been created to assist the Billing Manager in the overall management of the Firm's billing function and management of the billing and e-billing teams. In this role, you'll oversee the day-to-day management of the billing teams, ensuring the team is performing at their best, meeting their deadlines and deliverables, ensuring a high quality of output, and liaising and building strong relationships with stakeholders across the business, including the firms' partners. You'll work in a large and fast-paced, but very friendly team, and enjoy building strong relationships with both team members and external stakeholders. With this range of tasks in mind, the right professional has a background in legal finance, with a particularly strong knowledge of Legal Billing, SAR, VAT and other relevant processes, support by previous experience in line managing legal billing professionals. You are excited about taking on a new challenge that you can make your own, working within a fantastic team. The ideal candidate can start asap, however longer notice periods will be considered for this role.

Key tasks:

  • Ad-hoc projects as agreed with Billing Manager
  • Acting as a point reference for billing related queries from the team and firm generally including support to overseas offices on an ad-hoc basis
  • Develop strong internal relationships with Credit Control Team and other Finance Teams to ensure we are working co-operatively in order to meet team and firm objectives
  • Review on a regular basis the numbered unposted bills to ensure we meet our hmrc obligations
  • Review on a weekly basis the team's anticipated disbursements to ensure these are cleared within agreed time scales. Assist billers where anticipated disbursements remain unresolved for any undue period of time
  • Ensure the billing teams comply with the correct authorisation in respect of time and disbursements write offs and credit notes in line with the Firm's Additional Discount Policy, SAR's and statutory accounting obligations
  • Work with the Billing Manager, Financial Systems Team and other key stakeholders to progress and develop monthly billing arrangements for clients along with other process improvements
  • To work closely with the billers who are responsible for centralised client billing protocols to ensure ageing WIP is reviewed regularly and where necessary escalated to the appropriate stakeholders
  • Assist with the allocation of resources to ensure the centralised billing requirements in respect of the Firm's clients are met
  • Assist with the development and testing of new billing templates and ongoing maintenance and updating of existing bill templates
  • Assist with on boarding of new offices in relation to the billing process
  • Report to the Billing Manager on a regular basis in relation to any unresolved billing issues which require escalation
  • Monitor the Billing Team's mailboxes to ensure queries are dealt with within the agreed timescales and assist where necessary with any complex queries
  • Assist the Billing Manager with year end and half year end provisioning in relation to the firm's volume rebate and value accounts
  • Agreeing the volume rebate / value account calculations with the Relationship Partner and raising any related credit notes and payment at the appropriate time
  • Ongoing monitoring and management of the Firm's volume rebates and value accounts
  • Working with the billers to ensure the billing pages on the intranet in respect of the billing requirements for the Firm's centrally billed clients are kept up to date
  • Work with the Billing Manager to document all billing standard operating procedures and ensure these are updated on a regular basis and posted to the intranet
  • Assist in documenting and distributing client specific billing process notes to all internal stakeholders once agreed with the Billing Manager and Client Relationship Partner
  • Ensure firm compliance with client billing guidelines (this may involve travel to other offices in order to develop relationships and implement new billing processes)
  • Develop strong internal working relationships with Relationship Partners and other key stakeholders in relation to agreeing and implementing new client billing processes
  • Assist with arranging regular team meetings in relation to sharing knowledge and process changes
  • Assist the Billing Manager with management of the firm's billing teams to include training and appraisals
  • Assist with bill processing during busy periods for the team, particularly at the month end. Ensuring that all bills submitted for processing comply with client guidelines and all relevant VAT and Solicitor Account Rules

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