Customer Service Representative (Part Time)

Recruiter
E
Location
Birmingham
Salary
£8.71 per hour
Posted
08 Mar 2018
Closes
21 Apr 2018
Contract Type
Full Time

As a Customer Service Representative in our Call Centre, you

will be handling customer enquires over the telephone,

delivering a friendly, helpful and efficient service to every

customer. This is an opportunity for someone with previous

experience in a customer service environment who is

enthusiastic and able to work effectively in a fast paced

environment.

Responsibilities

Answering inbound customer calls

Resolve a range of customer enquires

Problem solving

Offer advice and guidance

Update internal systems

Skills and Experience Required

Previous customer service experience

Good communication and listening skills

Professional and friendly approach to work

Flexible approach to working hours and tasks required by the business

Good problem solving skills

Adaptable to change

IT literate

Experience in CRM desirable

Ability to work in a fast paced environment

Industry knowledge desirable

Shifts:5 x 4 hour shifts covering Monday to Friday 8am - 12pm or 4pm - 8pm

Saturdays 9am - 1pm or 1pm- 5pm

www.e.org

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