Junior Infrastructure Engineer Wintel

Sopra Steria
£18,000 per annum
08 Mar 2018
12 Apr 2018
Contract Type
Full Time

Job Title: Junior Infrastructure Engineer

Location: South West UK

Salary: To £20K + Flex Benefits

Role overview:

With current expansion on this large technical site, we have a fantastic new opportunity for a Junior Infrastructure Engineer to become part of our established Wintel team. You will be involved in the maintenance of the Microsoft Windows Servers and Desktop based Operating Systems and associated applications across all desktop services within the scope of the Sopra Steria Desktop Service contract; resolving incidents and implementing changes as directed by the Technical Engineering Team leads. It is essential that you are capable of obtaining and maintaining government security clearance for this fast paced role.

Key Responsibilities:

  • Apply Operating System patches

  • Liaise with external agencies to resolve issues with 3rd party Domains where Sopra Steria is responsible for the Wintel Support

  • Manage user identities within Active Directory

  • Building Microsoft Windows based Servers using the Microsoft suite of deployment tools

  • Update and administration of any changes to Configuration Items

  • Document procedures and review/update on a bi-annual basis

  • Carry out preventative maintenance and monitoring using Customer provided tools

  • Work in a disciplined and structured manner in accordance with ITIL V3 based service management processes

  • Attend client facing meetings

  • Develop and maintain customer and third party relationships

  • Ensure the Team leads are aware of any issues within the scope of the environments that are supported by Sopra Steria

  • Proactive problem management

  • Manage all customer issues through the proper escalation channels

Essential Experience:

  • An active interest in computer hardware and software.

  • Demonstrable knowledge of desktop computer hardware

  • Demonstrable knowledge of standard office environment desktop applications

  • Enthusiasm to learn

Desirable Skills:

  • Vocational/Diploma/Associate Degree (technical field)

  • An understanding of current Microsoft Windows Server and Desktop Operating systems

  • HMG Security Clearance

About Us:

Sopra Steria, European leader in digital transformation, provides one of the most comprehensive portfolios of end to end service offerings in the market: Consulting, Systems Integration, Software Development and Business Process Services. Sopra Steria is trusted by leading private and public organisations to deliver successful transformation programmes that address their most complex and critical business challenges.

Sopra Steria is committed to establishing and maintaining a working environment which is free from discrimination and which values all employees as individuals. All employees and prospective employees are selected, recruited, trained and promoted solely on the basis of their skills and behaviour.

Find out more

Visit the Sopra Steria website and Sopra Steria LinkedIn co