Warranty Administrator - Wolverhampton - £18,000
Our client, a Wolverhampton based business, are looking to recruit a Warranty Administrator on a permanent basis.
You will be the first point of contact for all customers enquiries regarding their warranty orders and repairs. You will process each warranty order and organise site visits from engineers. Working closely with the workshop, you will also be responsible for ordering faulty parts and arranging delivery to customers. Other duties will involve data entry and dealing with all live streaming queries and instant response to emails. Adhoc duties will include answering the phone, filing and administration.
Ideally the position requires proven experience in customer service and administration along with good IT skills. A customer focussed approach combined with excellent organisational and time-management skills are essential to fulfil the role. The position requires self-motivation, drive and enthusiasm together with a good standard of education. You will have a working knowledge of Word and Excel. Working hours are 8.00am - 5.00pm