Travel aftersales Consultant

Recruiter
Travel Trade Recruitment Limited
Location
Birmingham
Salary
£16000 - £18000/annum bonus and benefits
Posted
10 Mar 2018
Closes
08 Apr 2018
Sector
General
Contract Type
Full Time
Excellent opportunity to join a leading Tour Operator in their office on the outskirts of Birmingham, working in their busy After Sales Team! Are you looking for something different, you dont want sales anymore?? If you have previous Tour Operations experience ideally for an online company, along with excellent customer service and administration skills, this a great company, in a great location, paying a salary in the region of £16,000 - £18,000

JOB DESCRIPTION:
- As an aftersales consultant you will be supporting the reservations department and dealing with all post booking queries.
- You will be dealing with suppliers, direct customers and the trade on a daily basis.
- Solving any problems and queries that may arise
- Upselling and adding extras onto existing bookings to increase booing value
- Dealing with customer amendments and cancellations
- General administration duties
- Ensure all queries and issues are dealt with in a helpful and precise manner ascertaining requirements.
- Providing excellent customer service throughout

EXPERIENCE REQUIRED:
- Previous Travel Industry experience, ideally within Tour Operations and within an operations, administration, or customer service department.
- Strong worldwide geographical knowledge
- Working knowledge of travel systems is an advantage, but not essential.
- Attention to detail and the ability work under pressure
- Excellent problem solving skills.

THE PACKAGE:
The successful candidate can expect a salary in the region of £16k pa - £18k pro rata dependent on experience, along with additional benefits.

INTERESTED??
Please follow the link to apply or send your CV or call Marie (Apply online only) for more information

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