Customer Service Assistant

Recruiter
Contact 3 Pertemps Managed Solutions
Location
Birmingham
Salary
£10.70/hour
Posted
10 Mar 2018
Closes
18 Mar 2018
Contract Type
Full Time
Customer Service Assistant
Location: Birmingham
Pay Rate : £10.70/hour
Start Date: ASAP

Do you thrive on giving excellent customer service skills? Could you help our customers with their financial needs?

Pertemps Managed Solutions are working in partnership with a leading UK based financial services group. So if you've got great customer service then, we'd love to speak with you!

You will be a part of an inclusive, values-led culture focused on making a difference to customers, businesses and communities. You can also expect excellent benefits, personal development and a career that's enriching and full of opportunity.

JOB ROLE:

This is a 4 month temporary role. These positions are offering a pay rate of £10.70 per hour. You will be working Monday to Friday 8.30am to 6.00pm, 35 hours per week. During your first few weeks you'll receive excellent support and training.

KEY RESPONSIBILITIES:

- Responsible for providing customer service support for a broad client base whilst supporting the wider customer service department
- To process customer bespoke requests, reports and off-system processes
- Produce routine system reports and manipulate raw system data to produce excel formatted customer bespoke reports
- Demonstrate an understanding of the content of all reports, able to explain at fleet manager level
- Operate core and internet systems
- Meet customer service standards and targets as set; ensuring customer satisfaction levels are maintained
- To participate in the overall achievement of Customer Satisfaction targets
- Customer Service experience in office environment is essential

WHAT'S IN IT FOR YOU?

- Excellent training
- Great rates of pay
- The opportunity to work alongside a fantastic, supportive, fun team

Please get in touch with Pertemps Managed Solutions if you're interested in becoming an administrative professional. You will receive a call from one of our dedicated resourcers who are based in Reading, please note the number calling you will start with 01189.

Together We Make It Possible

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