Project Manager

Oliver James Associates
£40,000 per annum
20 Feb 2018
12 Apr 2018
Contract Type
Full Time

As a Project Manager, you will join a UK market leading Facilities Manager that are following an aggressive growth strategy to further increase and maximise it's presence in a highly competitive market. As the Project Manager, you will help support a company-wide Business Transformation programme where you will have full responsibility for implementing a series of Operational and Process improvement projects to enable the targeted level of growth to be sustainable moving forward.

Job Purpose:

As the Business Improvement Project Manager you will work with all stakeholders to effectively support the management of transformation programmes and mobilisations being delivered by the Technical Services division, to enable successful outcomes for the business and customers.

Key Responsibilities:

  • Build and maintain strategic relationships to support the business success through collaborative working
  • Manage small to medium size projects and initiatives to ensure a successful outcome for Technical Services and the impacted stakeholders
  • Support Operational teams during mobilisation and demobilisation of contracts
  • Manage mobilised contracts through a structured transition process until they have migrated to Business As Usual and are achieving required performance levels
  • Work closely with the Data Analytics team to provide accurate and consistent data and reporting for Transformation projects.
  • Support development and maintenance of high quality and consistent service delivery with strong focus on customer experience
  • Promote values and customer experience
  • Ensure adherence to H&S policies and procedures
  • Manage/support any additional tasks/projects assigned by senior management team
  • Accountable for specific areas of responsibility and deliverables and manages the associated risks
  • Delivers activities to support operational objectives for their specific contract, project or specialism
  • Inputs to planning activities with horizons of typically 6 months to one year
  • Operates within agreed operational and/or management guidelines
  • Interacts with client or users around specific work efforts and deliverables
  • Supports delivery of Health and Safety policy and standards
  • Manages the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility
  • Focus of work is predominantly against defined targets but performs a range of tasks from complex to straightforward


  • Programme Manager Practitioner qualification (MSP or equivalent) advantageous
  • Project Management Practitioner qualification (PRINCE 2 or equivalent) advantageous


  • Possesses advanced knowledge of the facilities management sector
  • Project Management skills and experience
  • Medium level of commercial and financial awareness
  • Performance Management experience
  • Experience with LEAN will be an advantage
  • Experienced in supporting delivery of medium scale, cross-functional business projects (i.e. mobilisation)
  • Experienced in management of small/medium scale projects (i.e. process changes; process improvements; change initiatives)
  • Experienced in process improvement and knowledge of change management methods and tools (e.g. Engagement and reporting methods)
  • Experienced in working with data to produce Dashboards (e.g. Establishment of a baseline and monitoring the success of projects.)
  • Demonstrable ability to build strong relations with relevant stakeholders - acting as a trusted source of advice, coaching and challenging the way we work today
  • Report writing and presentation skills
  • Strong customer focus (both internal and external)
  • Excellent leadership skills
  • Strong organisational skills ensuring prioritisation of work
  • Able to manage workloads and delegate to all levels
  • Experience of CAFM systems
  • Advanced Microsoft Office Skills (including: Excel, MS Project & Visio)