Tenant / Resident Liaison Officer

13.00 - 15.00 GBP Hourly + GBP13 - GBP15/hour
22 Sep 2017
20 Oct 2017
Contract Type
Tenant / Resident Liaison Officer

Birmingham Council Refurbishment Scheme

Immediate Start Temporary - On Going or Permanent

Pay up to GBP15 per hour

A superb opportunity has arisen for a Tenant Liaison Officer working within the Social Housing sector. This well-known Midlands national contractor provides affordable housing and property refurbishment services.

The Tenant Liaison Officer:

You must have previously worked within the Social Housing refurbishment sector of the industry, possessing a minimum of 3 years' experience within a TLO / RLO role.

Duties will include:

* Providing support and information to tenants during works programme.
* Liaise with site management, operatives, the client and the tenants.
* Daily visits to tenants homes to support to the Project Manager and Site Foreman.
* Maintenance and correlation of all records, files and incoming documents that relate to the Customer Service function.
* Participating in weekly site meetings and project team meetings.
* Ensuring that Health & Safety procedures carried out on site.
* Investigating and resolving any complaints or claims from tenants.
* Creating tenant profiles and undertaking home surveys before work commencement.
* Ideal candidates should be able to show a strong career history and possess good people management and interaction skills, as you will be liaising with both tenants and the management team.

*Please contact me or send an up to date CV

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