Head Receptionist / Front of House Manager

19 Aug 2017
21 Aug 2017
Contract Type
Full Time
This leading-edge Business Centre in Birmingham are looking for an Assistant Centre Manager to join their team.

The role: This role is working in a 5* Luxury Front of House environment in a Corporate reception. It will involve:

- Management of Reception and Cleaning staff
- Some facilities and Operations Management
- Handling customer accounts and chasing debts
- Liaising with staff around administration
- Working with local couriers
- Providing IT Support
- Delivering the highest level of customer service to clients and guests
- Other Customer Service duties (billing, invoicing, facilities etc.)

The candidate: The ideal candidate will have:

- A proven track record within a Customer Service environment
- Previous experience managing a team of at least 2 staff members
- Strong IT skills
- A passion for delivering 5* Customer Service
- Strong communication skills
- Be highly presentable
- Excellent grasp of English both verbally and written
- Strong career aspirations
- Strong work ethos

The opportunity: This isn't just a job, there is a defined career path for those individuals who have a passion to develop their skills.

If you are interested in joining this fantastic organisation, please send your CV and covering letter detailing availability and desired salary.

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