2nd Line Support Engineer
2nd Line Support Engineer Telford £22000 Per Annum Are you passionate about providing customers with the best service? Do you love getting your hands on the latest technology? If the answer is yes, this could be your dream job! My client is a managed service provider who strives to provide outstanding customer service to their users. They pride themselves on not only this, but also being ahead of the game when it comes to implementing the most up to date products. They are searching for someone who shares their enthusiasm and passion for technology! The successful candidate will be responsible for actively managing escalated calls, performing maintenance and technical tasks, and completing customer onsite support duties. There will be an aspect of travel across the Uk to client sites, and flexibility to do so is essential. Strong Skills regarding the following required: Windows 2003/2008/2012 Server administration and basic configuration and troubleshooting Windows 7/8 support Active Directory Remote support for users within Citrix Remote troubleshooting of hardware issues Network and router troubleshooting and configuration (TCP/IP, DNS and DHCP) MS Exchange administration and configuration MS Office support Experience in an ITIL based service desk Knowledge of Barracuda, Spam filtering technologies and MS SharePoint In return, my client offers a vibrant office environment, where working hard and playing hard are what they do best! If you're someone who feels they would thrive in this environment, then get in touch today by phone: 01913387486 or by email: firstname.lastname@example.org. FRG Technology Consulting is the global leader for Cloud and Infrastructure recruitment, with contacts with many of the technology industries leading companies. We deal with ISV's, partners and end users throughout the UK. By specialising in Cloud and Infrastructure, I have developed strong professional relationships with many employers across the UK and can provide a strong service for anyone looking for a job in this sector.