Food and Beverage Assistant - Burton-on-Trent

Hoar Cross Hall
11 Aug 2017
21 Aug 2017
Contract Type
Full Time
Food and Beverage Assistant - Hoar Cross, Burton-on-Trent

An opportunity has arisen for a quality Food and Beverage Assistant to join our dedicated, driven and aspirational team.

About us...

Set in 50 acres of quintessential English countryside, Hoar Cross Hall Spa Hotel is a Grade II listed stately home retreat that pairs period style with modern luxury and attentive service.

Far from imposing strict rules, regulations and regimes, the focus at Hoar Cross hall is on balancing the body and mind, restoring a sense of calm and promoting a general feeling of well being.

Hoar Cross Hall has undergone a significant period of refurbishment and upgrade in 2015, making it now one of the most sought-after destination spa hotels in the UK, with levels of service to match.

Our Vision

Creating memorable experiences, first time, every time

Our Mission

Our journey is unique

Our people are our strength

Our guests are our passion

About you…

To live and breath the company’s Mission, Vision and Commitments of People, Quality and Results.

About the role…

To prepare and carry out food and beverage service to guests in a courteous and efficient manner. This includes offering table service to guests, regularly checking the floor. This will also include preparing and delivering room service trays as and when required
To Keep front and back of house areas clean and tidy, and to comply with all closedown and setup
Understand menu content, menu changes, and promotional activities
To assist in the preparation of mise en place for service as required, in accordance with the required SOP’s.
Be able to answer guest queries in a polite and helpful manner
To handle minor complaints in a professional and courteous manner and to provide appropriate solutions. To immediately inform the supervisor or manager on duty of all cases.
To display professional salesmanship and positive sales techniques at all times.
To comply with all Hotel and Company policies and procedures
To deal with Payments for guests

We can offer…

Leisure Membership
Meals Provided
Discounts in the Retail Shop, Food and Beverage Outlets, Treatments and overnight stays.
Pension scheme
Recruit a friend Scheme
Induction and training programme
Flexible working arrangements to help balance work and home life
We are an Equal Opportunities employer and welcome applications from all sectors of the community.

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