Motor Claims Adjuster

12 Aug 2017
17 Aug 2017
Contract Type
Full Time

Motor Claims Adjuster

Salary: £21,000 per annum

Location: Tamworth, Staffordshire

Our client is seeking an experienced Motor Claims Adjuster to join their branch based in Tamworth, Staffordshire.

Key Responsibilities of the Motor Claims Adjuster:

  • Review and record claims on Risxfacs within product standards, check policy coverage and allocate appropriate codes and reserves.
  • Make liability enquiries, in accordance with Adjuster’s Manual, using most appropriate method (phone, correspondence, field visit).
  • Evaluate quantum by gathering relevant evidence, adjusting reserves in accordance with GB realistic reserving philosophy.
  • Clearly explain decisions on liability, negotiating settlement within authority level where appropriate.
  • Respond to all written and phone enquiries clearly, courteously and promptly.
  • Review claims regularly using diary system to ensure accurate reserves and timely closure.
  • Develop relationships with clients by providing a friendly, efficient service.
  • Liaise with and control own solicitors to ensure cases not abandoned to them.
  • Assist in general office administration (eg post, printing, order supplies, maintaining equipment) to ensure smooth running of office.
  • Comply with all GB and office procedures.
  • Actively participate in GB training programme.

The ideal candidate for the Motor Claims Adjuster role will have / be:

  • Experienced within the Motor claims sector
  • Knowledge of personal injury claims would be beneficial
  • The ability to work well under pressure dealing with a high volume of claims
  • The ability to work well within a team
  • Excellent customer service skills

If you meet the above criteria of the Motor Claims Adjuster role then please apply now!